Do you love staying at five-star hotels while on vacation? One of the reasons why a five-star hotel is preferred by one and all is the excellent laundry service offered by the hotel. Indeed, five-star hotels offer the most professional laundry services to their guests. While some hotels hire professional launderers and dry cleaners, most hotels delegate laundry work to laundry service centres like Hello Laundry. Hello Laundry works in association with several hotels and guesthouses in London, Essex and Birmingham for the delivery of affordable laundry services for their valuable guests.
However, there are still quite a few hotels that prefer to do their laundry work. Such hotels have in-unit washing machines and dryers in place for doing laundry for the guests. If you are currently staying at a hotel and are feeling curious about how the laundry work gets done for you, then you may read on to know more about hotel laundry services.
How Do Hotels Operate For Providing Guests With Laundry Service?
Hotels operate uniquely when it comes to providing laundry, clothes ironing and dry cleaning services to guests. The cycle of operation for offering laundry services to the guests by the hotel administration is described below:
#1 – Collect The Soiled Laundry:
The first step to washing soiled clothes is collection of the soiled linen. The hotel administration appoints a maid who collects the soiled clothes from the guests on a door-to-door basis. The maid strips the bed of its linen and piles the dirty linen in a laundry bag. The guests in each room may also hand over their soiled clothes to the maid for laundry service. Often a supervisor accompanies the maid when she comes to collect soiled linen. The supervisor makes sure that there is no negligence of duty during the laundry collection stage. It is also the duty of the supervisor to make sure that there is no pileup of soiled laundry in the laundry room and that the laundry work is done on time.
#2 – Transportation Of The Soiled Laundry To The Laundry Room
After collection, it is time to transfer the heavy bags of dirty laundry to the laundry room. The maid uses a trolley car to carry the laundry to the laundry room. The supervisor accompanies the maid to make sure that there is no damage done to the laundry or that the laundry does not get dragged against the floor.
Also Read: Difference Between Commercial vs In-House
#3 – Sorting Of The Soiled Laundry:
The laundry sorting room at five-star hotels is pretty spacious. The soiled laundry is sorted based on the articles of laundry and colour. The supervisor also makes the maids sort the soiled laundry further based on stains, types, sizes, and fabric. The sorting of laundry helps in making the laundry process easier. It also helps in preventing bleeding of colours and damage to the fabric.
#4 – Washing Of The Sorted Soiled Laundry:
It is now time for the maids to hand over the sorted laundry to the launderers for washing and cleaning. The launderers weigh the laundry in weighing machines before loading the laundry in the washing machine. Weighing the laundry prevents the overloading of the washer and dryer. Before washing laundry, the linen is treated with stain remover chemicals for the elimination of tough stains.
The laundry is then washed in the washing machine at a medium to high spin cycle depending upon the type of fabric. The launderers at five-star hotels use liquid detergent soap, fabric softeners, and fragrant conditioners for washing the soiled laundry.
#5 – Drying Of The Linen:
The hotel launderers use dryers for drying the wet laundry. The duration and temperature of drying vary considerably for different types of linen. The supervisor makes sure that the drying of laundry is conducted safely. It is also the duty of the supervisor to ensure that the cooling down process takes place slowly after the laundry is taken out of the dryer. Slow cooling of the dry laundry prevents excessive wrinkling of the linen.
Also Read: Benefits of Outsourcing Your Hotel Laundry
#6 – Folding Of The Linen And Clothes:
While some hotels use machines for folding linen, most hotels prefer to stick to the traditional method of folding linen and clothes by hand. Before folding, the supervisor checks the washed and dried linen for any signs of damage. The damaged linen is discarded and the undamaged linen and clothes are folded neatly. The maid prepares stacks of folded clothes and delivers the stacks to the guests in their rooms.
Conclusion:
Hotels always take extra care while washing and folding laundry. However, for offering premium laundry services, most hotels prefer to outsource the laundry work to Hello Laundry in London. The hotel maids conduct frequent rounds at every room during the absence of the guests and make sure that the guests always have clean laundry and linen to use throughout the day.
